Books : reviews

Tony Collins, David Bicknell.
Crash: learning from the world's worst computer disasters.
Simon & Schuster. 1997

Ever since Babbage invented the computer, it’s been crashing. Today nearly everyone in business uses computers but few do so with confidence. There is scarcely an industrialized country that has not seen its businesses seriously damaged by computer disasters. More than 60 per cent of new computer projects fail. In the US and UK alone, £58 billion has been lost through technology-related ‘teething troubles’.

Crash is the first book to piece together in remarkable detail what went wrong in some of the world’s biggest computer failures. It describes the ten common factors found in most if not all disasters, whether the victim is a multinational or a small business, and shows how to recognise the warning signs of impending failure. Jargon-free, non-technical and full of practical advice, it also outlines key strategies for successful project implementation.

Most disasters can be avoided and millions of pounds saved. Crash tells you how.